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BrisbaneContract

Change Analyst | Envest

About Envest

As the largest privately owned insurance distribution group in Australia, we drive insurance businesses to excel, creating a united group of brands that serve and support our community. Founded with an entrepreneurial spirit, and the knowledge that insurance is there for our community when needed. Leveraging the strengths of our people and network we continuously aspire for strong sustainable growth.

Position Overview

We are seeking a dynamic and experienced Change Analyst to join our team during a pivotal period of growth and transformation. The successful candidate will play a crucial role in driving and implementing change initiatives across our enterprise-wide projects. This role offers an exciting opportunity to be at the forefront of change management within a rapidly expanding organisation. This position is open to candidates located in Sydney, Brisbane and Melbourne and is offered as a 12-month contract.

Key Accountabilities

  • Conduct change impact assessments and stakeholder analysis to identify the nature and extent of change impacts on people, processes, systems, and culture.
  • Develop and execute change management plans, including communication, training, coaching, and resistance management activities.
  • Monitor and measure the effectiveness of change management interventions and report on progress, issues, and risks.
  • Provide feedback and support to project teams and sponsors to ensure alignment and integration of change management activities.
  • Facilitate stakeholder engagement and build relationships with key internal and external stakeholders.
  • Identify and escalate potential barriers or risks to change adoption and recommend mitigation actions.
  • Support the continuous improvement of change management methodologies, tools, and best practices.
  • Collaborate closely with project stakeholders, including project managers, business analysts, and department heads, to understand the scope and impact of change initiatives.
  • Foster a culture of continuous learning and adaptability within the organisation by promoting best practices and knowledge sharing related to change management.
  • This role will require to travel nationally with flexible hours of work and location.

Qualifications

  • Minimum of 2+ years of experience in change management or a similar role within a complex organisational environment.
  • Excellent communication skills, both written and verbal, with the ability to effectively engage and influence stakeholders at all levels of the organization.
  • Insurance industry experience preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software Monday.com is a plus.
  • A strong understanding of change management principles, frameworks, and methodologies, such as ADKAR, Prosci, or Kotter.
  • A proactive, flexible, and collaborative approach to managing change in a fast-paced and dynamic environment.
  • Experience in facilitating workshops and driving a structured and organised approach to change delivery.

Why Us?

We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration + opportunity for an annual incentive.
  • An environment that encourages professional growth based on skills and interests.
  • Paid volunteer leave, birthday leave + more benefits.
  • Flexible working arrangements, with scope for some work-from-home.
  • Employee Assistance Program for you and immediate family members.

If you’re ready to embark on the next chapter of your career, we encourage you to click the Apply button or send your CV along with your cover letter to people@envest.com.au

Learn more  

Mount GravattPermanent

Heavy Motor Claims Consultant | ATL

Our team is growing and we're looking for individuals with experience in Plant & Earth Moving, Heavy Motor and/or Claim Management to join us! Passionate about delivering great customer experiences and delivering outcomes? We've got the role for you!

Who are we and why choose us?

ATL Insurance Group are a modern transport underwriting agency providing specialist insurance products through our broker partners to the Australian market. We are real people offering real service! We provide Specialist Insurance Solutions through our Broker Partners that cover small to medium transport companies and earthmoving operators.

As a Heavy Motor Claims Consultant, you’ll manage a portfolio of claims, act as the initial lodgement point for Brokers, determine what level of coverage applies to claims and negotiating mutually beneficial outcomes in an efficient and accurate way.

If you're passionate about providing exceptional customer experiences in the moments that matter, this could be the perfect opportunity for you...

As a Heavy Motor Claims Consultant, you will:

  • Provide exceptional customer service to our customers in their time of need.
  • Manage a portfolio of Brokers with unique heavy motor vehicle claims within authority levels.
  • Undertake end to end claims management – from initial lodgement, determining the coverage to apply, ongoing Broker contact and finalisation.
  • Partner with Investigators, forensic engineers and Recovery stakeholders to progress claims.
  • Interpret our Product Disclosure Statements (PDS) and relevant legislation to advise claimants and Brokers on coverage entitlements.
  • Comply with procedures and standards to ensure claims are processed quickly, efficiently, in adherence with compliance requirements and accurately to prevent claims leakage.
  • Proactively communicate (written & verbal) with Brokers and stakeholders across our repair network to finalise claims.
  • Foster relationships with our Broker network to provide exceptional service.
  • Understand the laws, rules and regulations that govern claims practices – such as Insurance Contracts Act, the General Insurance Code of Practice and more!

What will you bring to the role?

  • Demonstrated experience (approx. 3+ years) in Motor or Heavy Motor Claims (essential).
  • Experience in Plant and Earth Moving Equipment Claims (desirable).
  • Experience in Recoveries and Settlements (desirable).
  • A passion for delivering first-class customer service and solid knowledge of the Insurance Sector.
  • Excellent communication skills (both verbal and written), to balance empathy and commercial decisioning.
  • Confident navigating systems, proficient digital literacy, and use of MS Office (Teams, Outlook and Excel).
  • Ability to plan and prioritise tasks through to completion, in a fast-paced environment.
  • Demonstrated analytical and critical thinking capability to evaluate complex alternatives and make decisions.

In return, we offer….

  • An attractive base salary with potential to earn a yearly bonus.
  • Central location in Mt Gravatt, Queensland - proximity to Brisbane CBD without the commute!
  • Free parking and access to public transport, via Westfield Garden City, available within walking distance.
  • A role where you can make a significant impact towards people and business growth.
  • Career, training, and personal development opportunities.
  • Standard Monday – Friday business hours availability – no weekend or evening work.
  • A supportive work environment with a fun culture.

Sound like you? We'd love to hear from you!

Learn more  

Sydney CBDPermanent

Underwriting Assistant | Epsilon Underwriting

About Epsilon Underwriting

Epsilon Underwriting provides specialist services to Brokers in need of expert, comprehensive insurance solutions. We pride ourselves on exceptional levels of support and friendly service.

The experienced and friendly staff at Epsilon form a dynamic and cohesive team! We’re excited to welcome an Underwriting Assistant to our growing team. As an Underwriting Assistant you’ll provide administrative support and gain experience in all aspects of underwriting (including Property, Liability & Construction) – helping us to deliver on business strategy, risk assessment and exceptional experiences for our clients.

We have a Sydney CBD based position available for a details oriented, problem solver that’s looking to kickstart their insurance career? If so, this could be the perfect opportunity for you…

What will the role look like?

  • Provide timely and professional support to our Underwriters, Management, Brokers and Industry contacts.
  • Prepare term sheets, rating sheets and renewal invitations, including risk recommendations, under direction from Underwriters
  • Maintain our Quote Register, Policy Schedule and process closings.
  • Assist with overflow activities relating to end-of-month Certificate of Currency and Rate & Bind endorsement certificates.
  • Provide general office support as required including file management, expense claims etc.
  • Adhere to company, industry and government policies, procedures, guidelines and laws.

What will you bring to the role?

  • Strong communication skills, writing skills and interpersonal skills
  • Strong ability to problem solve and deliver creative, solution based outcomes
  • Effectively and efficiently work autonomously and in a high performing, results-orientated team
  • Well-developed time management and organisation skills
  • Ethical, professional, and honest approach to collaboration and communication
  • Proficient in Microsoft Office suite (Windows, Excel, Word, Outlook, Teams etc)
  • Experience in MYOB, or comparable finance system, beneficial but not essential

In return, we offer...

  • An attractive base salary and incentive scheme
  • A role where you can make a significant impact towards business growth
  • The opportunity to engage with a variety of stakeholders and functions within the wider business

Sound like you? We’re excited to hear from you!

Learn more  

Sydney CBDPermanent

Finance Assistant | Epsilon Underwriting

About Epsilon Underwriting

Epsilon Underwriting provides specialist services to Brokers in need of expert, comprehensive insurance solutions. We pride ourselves on exceptional levels of support and friendly service.

The experienced and friendly staff at Epsilon form a dynamic and cohesive team! We’re excited to welcome an Finance Assistant to our growing team. As an Finance Assistant you’ll support both Accounts Payable and Accounts Receivable functions, ensuring accurate processing, reconciliation, and reporting (aka help to keep our financial operations running smoothly).

We have a Sydney CBD based position available for a details oriented, problem solver that’s looking to kickstart their insurance career? If so, this could be the perfect opportunity for you…

What will the role look like?

  • Maintain system records including Customer and Supplier details, payment records, commission transfer details, and saving correspondence.
  • Processing customer payments, preparing customer refunds and assistance with debt collection.
  • Processing supplier invoices and employee expense claims and applying correct cost centres and general ledger allocations.
  • Prepare payment batches for supplier payments.
  • Assistance with preparing various financial reports including preparing written Bordereaux reports, paid Bordereaux Reports and reports for payments to authorities etc.
  • Assist CFO/Financial Controller with Bordereaux payments, reconciliations and providing external remittances.
  • Various adhoc data entry, reporting and reconciliations.
  • Collaborate with Finance team, and others, to build relationships and communicate effectively.

What will you bring to the role?

  • 1+ years’ experience within an Accounts Payable and/or Receivable.
  • Minimum – Year 12 High School Certificate.
  • Tertiary course or TAFE Equivalent in Finance/Accounting highly advantageous
  • Strong communication skills, writing skills and interpersonal skills.
  • Strong ability to problem solve and deliver creative, solution-based outcomes.
  • Effectively and efficiently work autonomously and in a high performing, results-orientated team.
  • Well-developed time management and organisation skills
  • High proficiency in Microsoft Office suite, particularly Excel
  • Exposure to MYOB or comparable finance systems highly desirable.

In return, we offer...

  • An attractive base salary and incentive scheme
  • A role where you can make a significant impact towards business growth.
  • The opportunity to engage with a variety of stakeholders and functions within the wider business.

Sound like you? We’re excited to hear from you!

Learn more  

Melbourne CBDPermanent

HR Advisor | Envest

Join Envest: Shaping the Future of Insurance

Envest is proud to be one of Australia’s largest independent distribution groups. We are driven by the belief that insurance plays a vital role in our community, empowering businesses and individuals alike. Our mission is to invest in and nurture insurance businesses, enabling them to grow, thrive, and make a meaningful impact.

We’re currently seeking an experienced HR Advisor to join our dynamic team in a truly generalist, full-time role. Covering a national portfolio, you'll deliver key HR practices, lead projects, provide strategic advice, and support the business across the full employee lifecycle. This role also involves occasional travel, fostering relationships and ensuring Human Resources operates as both a strategic and operational partner.

Why Join Us?

While flexibility in work arrangements is offered, we are particularly seeking a Melbourne-based advisor to work across both our Glen Waverley and Central CBD offices.

Key Responsibilities:

  • Provide comprehensive HR support across all aspects of the employee lifecycle: recruitment, onboarding, performance, development, engagement, and offboarding.
  • Lead or contribute to strategic HR projects and initiatives, driving meaningful change.
  • Manage and respond to the HR mailbox, identifying patterns and proactively delivering solutions.
  • Administer our HRIS system, improving workflows and providing first-line user support.
  • Support the development and analysis of people metrics to inform decision-making.
  • Contribute to the maintenance of a central document repository and the People SharePoint site.
  • Facilitate training sessions, presentations, and initiatives to uplift business capability.
  • Lead cyclical HR activities, including engagement surveys, performance and remuneration reviews, talent management, and annual reporting.
  • Promote compliance with industrial instruments and Fair Work Act obligations through sound systems and practices.

What you will bring

  • Tertiary qualifications in Human Resources or Business (preferred but not essential)
  • At least two years of generalist HR experience in a similar role
  • Previous experience in insurance, professional services, or financial services (highly regarded).
  • Excellent communication, writing and interpersonal skills
  • Ability to manage projects and apply structured methodologies
  • Agility to balance strategic and operations priorities effectively
  • Strong relationship building skills

If you're a forward-thinking HR professional with a passion for empowering people and delivering meaningful outcomes, we’d love to hear from you!

Learn more  

ChatswoodPermanent

Account Manager – Insurance Broking | Resilium Partners

Join Our Dynamic Team at CPS General Insurance!

Are you an enthusiastic and dedicated individual with a passion for Insurance and customer service? Are you ready to make a difference by delivering exceptional service to our clients while working in a supportive, growth-oriented environment? If so, we want YOU to join our team as an Account Manager at CPS General Insurance.

Core Responsibilities:

  • Client Service Excellence: Be the first point of contact for our clients, offering assistance with their insurance needs. Review client accounts, answer enquiries, process alterations, and resolve complaints.
  • Data Management: Keep client databases up-to-date in line with office processes, ensuring all records are accurate and compliant.
  • Policy Renewals & Alternatives: If clients are unsatisfied with their renewal terms, proactively offer alternative terms to meet their needs and expectations.
  • New Business Development: Take the initiative to identify new business opportunities and actively pursue them within your area of responsibility.
  • Supportive Role: Collaborate with colleagues to process New Business, Alterations, and Certificates according to CPS guidelines. Provide support to fellow Account Managers as needed.
  • Training & Development: Engage in internal and external training to maintain and enhance your industry knowledge and accreditations. Participate in professional development days and webinars to stay ahead in the field.

What We’re Looking For:

  • Qualifications: Ideally Tier 1 but as a minimum Tier 2 Insurance Broking Compliance Qualification.
  • Customer-Centric: A natural communicator who enjoys solving problems and delivering exceptional service to clients.
  • Detail-Oriented: Strong attention to detail and commitment to maintaining accurate client records and processing.
  • Proactive & Driven: A self-motivated individual who actively seeks out new business opportunities and thrives in a dynamic, fast-paced environment.
  • Team Player: Willing to assist colleagues and collaborate to achieve overall team success.
  • Committed to Growth: Eager to learn and develop professionally through both internal and external training.

Why CPS General Insurance?

At CPS, we believe in fostering a supportive and collaborative work environment where employees can grow and thrive. You'll receive ongoing training, career development opportunities, and access to industry-leading tools and resources to help you succeed. With a strong focus on work-life balance and internal mobility, we provide a stable and rewarding career path.

If you’re ready to contribute your skills and grow with us, apply today and become part of our expanding team at CPS General Insurance!

Learn more  

DarwinPermanent

Assistant Account Manager | Aviso Specialty

Key Selling Points

  • We can offer Tier 1 qualification training to the successful candidate
  • Competitive remuneration package.
  • Flexible work arrangements and a genuinely balanced approach to work.
  • A collaborative, supportive, and experienced team.

About Us

Aviso Specialty is no overnight success story. We’re a brand built on the sturdy foundations provided by the acquisition of Arete Risk & Insurance Solutions and Fitzpatrick & Co Insurance Brokers. These brokerages earned their respected reputations over many decades of service to their wide-ranging clients. Now, it’s our turn to continue the same proud tradition underpinned by personalised service, deep experience, and an ever-present professionalism.

With over 140 staff, and 8 locations around Australia, we are excited to continue our journey of rapid growth. We now have an exciting opportunity for an enthusiastic Account Manager to join the team based in Darwin.

About the Role:

Join our dynamic national team based in Darwin, reporting to the Chair – Northern Territory. We are seeking an Aspiring Insurance Professional and are pleased to offer Tier 1 qualification training to the successful candidate.

The ideal candidate will have strong verbal and written communication skills and the ability to engage effectively with clients at all levels after completion of training.

  • Assisting in managing a diverse portfolio of personal lines clients, including House & Contents, Motor, and Landlords Insurance
  • Utilising our in-house technology to access a wide range of markets
  • Liaising with onshore and offshore colleagues to deliver best-in-class service to our national clients

About You:

  • High attention to detail with thoroughness and accuracy, coupled with the ability to quickly identify errors or inconsistencies
  • Excellent time management ability
  • Advanced proficiency in MS Word, intermediate proficiency in Excel, and SharePoint preferred
  • Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
  • Approach work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.
  • Exceptional communication skills with the ability to develop relationships with peers, business partners, and managers.
  • Demonstrated commitment to ongoing learning and professional development.

Why Us?

We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us:

Competitive remuneration package. Flexible work arrangements and a genuinely balanced approach to working. A collaborative, supportive, and experienced team. Access to a range of internal professional development programs. Employee Assistance Program.

If you’re ready to embark on an exciting journey with Aviso Specialty where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

Glen WaverleyPermanent

Personal Lines Broker | Aviso Specialty

Key Selling Points

  • Competitive remuneration package.
  • Flexible work arrangements and a genuinely balanced approach to working.
  • A collaborative, supportive, and experienced team.

About Us

Aviso Specialty is no overnight success story. We’re a brand built on the sturdy foundations provided by the acquisition of Arete Risk & Insurance Solutions and Fitzpatrick & Co Insurance Brokers. These brokerages earned their respected reputations over many decades of service to their wide-ranging clients. It’s our turn to continue to same proud tradition underpinned by personalised service, deep experience, and an ever-present professionalism.

With over 140 staff, and 8 locations around Australia, we are excited to continue our journey of rapid growth. We now have an exciting opportunity for an enthusiastic Account Manager to join the team based in Glen Waverley.

About the Role:

Join our dynamic national team based in Glen Waverley, reporting to the National Manager – Personal Lines. We are looking for an Insurance Professional with at least three years of experience in a similar role, handling a wide range of personal lines products.

As this role involves working with retail clients, Tier 1 qualification is required. The ideal candidate will have strong verbal and written communication skills and the ability to engage effectively with clients at all levels.

  • Managing a diverse portfolio of personal lines clients, including House & Contents, Motor, and Landlords Insurance
  • Utilising our in-house technology to access a wide range of markets
  • Liaising with onshore and offshore colleagues to deliver best-in-class service to our national clients

About You:

Hold Tier 1 & Tier 2 Broking qualifications.

At least 3 years of experience in a similar role,

  • Demonstrated experience in both building new business and retention of existing clients in an Insurance Broking role.
  • Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
  • Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.
  • Exceptional communication skills with the ability to develop relationships with peers, business partners, and managers.
  • Demonstrated commitment to ongoing learning and professional development.

Why Us?

We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us:

Competitive remuneration package. Flexible work arrangements and a genuinely balanced approach to working. A collaborative, supportive, and experienced team. Access to a range of internal professional development programs. Employee Assistance Program.

If you’re ready to embark on an exciting journey with Aviso Specialty where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

DarwinPermanent

Account Manager | Aviso Specialty

Key Selling Points

  • Competitive remuneration package.
  • Flexible work arrangements and a genuinely balanced approach to working.
  • A collaborative, supportive, and experienced team.

About Us

Aviso Specialty is no overnight success story. We’re a brand built on the sturdy foundations provided by the acquisition of Arete Risk & Insurance Solutions and Fitzpatrick & Co Insurance Brokers and part of the broader Envest Group. These brokerages earned their respected reputations over many decades of service to their wide-ranging clients. It’s our turn to continue to same proud tradition underpinned by personalised service, deep experience, and an ever-present professionalism.

With over 140 staff, and 8 locations around Australia, we are excited to continue our journey of rapid growth. We now have an exciting opportunity for an enthusiastic Account Manager to join the team based in Darwin!

About the Role

We are seeking an enthusiastic and experienced individual to join our Team in a permanent full-time role, reporting to the Chair – Northern Territory. As the successful candidate, you will bring with you a track record in both building new business and managing a diverse range of mid-market and corporate accounts. As an Account Manager, you will:

  • Actively seek out and develop new business opportunities across a wide range of industries.
  • Be the go-to contact for a portfolio of clients that you will develop, ensuring their insurance needs are met with excellence.
  • Forge and maintain strong relationships with a range of clients, insurers, and strategic partners.
  • Analyse complex insurance needs, identify solutions, and tailor effective insurance products to support client attraction and retention.
  • Assist management with operational and business development projects.
  • Provide support, guidance, and advice to Assistant Account Managers.

About You

  • Hold Tier 1 & Tier 2 Broking qualifications.
  • Demonstrated experience in both building new business and retention of existing clients in an Insurance Broking role.
  • Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
  • Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.
  • Exceptional communication skills with the ability to develop relationships with peers, business partners, and managers.
  • Demonstrated commitment to ongoing learning and professional development.

Why Us?

We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration package.
  • Flexible work arrangements and a genuinely balanced approach to working.
  • A collaborative, supportive, and experienced team.
  • Access to a range of internal professional development programs.
  • Employee Assistance Program.

If you’re ready to embark on an exciting journey with Aviso Specialty where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

SydneyPermanent

General Expression of Interest

EXPRESSIONS OF INTEREST

We have a range of openings across the Envest Network in Underwriting, Broking, Compliance, Claims and Sales and Service. please register your interest by clicking the apply now.

  • Professional experience preferably in insurance/financial services
  • A high degree of influencing skills, partnered with strong written and verbal communication skills
  • A customer-centric approach which sees you optimise outcomes for your customers
  • Proven ability to demonstrate resilience in managing challenging scenarios
  • Developed time management skills with the ability to work in a high-pressure environment
  • A keen willingness to learn and proactively engage in a fast paced, dynamic team
Learn more  
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